Michael English is the founder of Charted Consulting, LLC. As a previous 3rd Mate on sea going vessels, Michael received first hand experience at what it is like to run a well crewed ship.

On a ship, each individual has a particular job. Every job possible has an SOP. Every system has redundancies to ensure continuity. All of these things ensure a very limited potential for mistakes, injuries and failures to complete the job. You may not realize it, but such insider knowledge can translate to any job function, especially law firms.

Michael brought this experience shore side and has worked in a variety of industries streamlining systems and standardizing operations. From risk management to law firms, Michael has a great deal of experience in ensuring and creating efficiencies and building out systems.

Many projects included the implementation of new software to be utilized company wide, giving him the ability to work directly with the software developers to ensure the current and growing needs of the company were met.

Such experience was then translated to working with his wife, Courtney English and her law firm, Upscale Law. Upscale Law was growing quickly and Michael’s skills allowed him to streamline processes in the firm that ensured that a 3 person job could truly be a 1 person job – a part time one person. Not only that, but Michael helped to create true continuity in the firm so that no client went unserved when Courtney was out. Michael brought these services to other law firms and finally decided to launch his own business doing just this.

Michael has found his passion working with law firms. By leveraging automations and creating processes, Michael will ensure that your law firm is run in a lean and efficient manner!